Terms and Conditions

Overview

This website provides access to information, tools, and cleaning services offered by QS Carpet Cleaning. By using this website or booking any service, you agree to be bound by these Terms and Conditions. If you do not accept these Terms, please do not use the website or our services.

These Terms apply to all users, including visitors, customers, partners, and individuals submitting forms or messages through the website.

Any new features or updates will also be subject to these Terms. The most current version will always be available on this page.

Section 1 – Eligibility

By using this website or booking a service, you confirm that you are of legal age in the United Kingdom or have the necessary authority to enter into this agreement.

Section 2 – General Conditions

We reserve the right to refuse service to anyone at any time.

You agree not to use the website for unlawful or unauthorized purposes.

You must not attempt to disrupt or compromise the website’s functionality or security.

Section 3 – Accuracy of Information

We aim to provide accurate and up-to-date information; however, we do not guarantee completeness, reliability, or timeliness. Use of any information is at your own risk.

Section 4 – Services and Pricing

Prices, descriptions, or service details may be updated at any time without notice.

Service availability is not guaranteed.

No warranty is provided that services will meet every expectation or that they will be error-free.

Section 5 – Booking Information

When you submit a booking request, you agree to provide accurate and complete information.
You are responsible for ensuring that we can contact you using the details you provide.

Section 6 – Third-Party Tools and Links

The website may contain links to external tools or websites. These are provided “as is,” and QS Carpet Cleaning is not responsible for their content or functionality. Use of third-party resources is at your own risk.

Section 7 – User Submissions

If you submit feedback, messages, photos, or any other content, you grant us permission to use, reproduce, or edit such material for service improvement or marketing purposes (unless you explicitly request removal).

You are responsible for ensuring that your submissions do not violate any laws or third-party rights.

Section 8 – Personal Information

Submission of personal data through the website is governed by our Privacy Policy.

Section 9 – Prohibited Uses

You may not use the website:

for unlawful activities;

to violate UK laws or regulations;

to upload malicious software;

to harass or defame others;

to attempt unauthorized access to systems;

to collect data without consent.

Section 10 – Disclaimer of Warranties

The website and services are provided “as is” without warranties of any kind. We do not guarantee uninterrupted, secure, or error-free operation.

Section 11 – Limitation of Liability

To the fullest extent permitted by UK law, QS Carpet Cleaning is not liable for any direct or indirect damages arising from use of the website or services.

Section 12 – Indemnification

You agree to indemnify QS Carpet Cleaning from claims or damages resulting from violation of these Terms or misuse of the services.

Section 13 – Termination

We may suspend or terminate access to the website or services at any time. Upon termination, you must stop using all services and content.

Section 14 – Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be handled through UK legal channels.

Section 15 – Entire Agreement

These Terms, along with our Privacy Policy and Cookie Policy, represent the full agreement between you and QS Carpet Cleaning.

Section 16 – Changes to Terms

We may update these Terms at any time. Continued use of the website constitutes acceptance of changes.

Section 17 – Contact Information

Questions may be submitted through our contact form or via:
📧 [email protected]
📞 07909018194

Section 18 – Intellectual Property Rights

All text, images, graphics, logos, and materials on this website are the property of QS Carpet Cleaning or its licensors.
You may not copy, reproduce, or distribute content without written permission.

1. General Provisions

1.1. QS Carpet Cleaning (“we,” “us,” or “our”) is committed to protecting the privacy and personal data of our clients, website visitors, and users in accordance with UK GDPR regulations.

1.2. This Privacy Policy explains how we collect, use, store, and protect personal information submitted through our website, booking forms, or communication channels.

1.3. By using this website, you agree to the terms outlined in this Privacy Policy. If you do not agree, please discontinue use of our website and services.

2. Information Collection and Use

2.1. We may collect personal information including:

Name

Email address

Phone number

Service details (e.g., carpet, sofa, mattress cleaning)

Any information submitted through forms or direct communication

2.2. This information is used to:
• Provide and improve our cleaning services
• Respond to enquiries and booking requests
• Communicate service confirmations and updates
• Send reminders or promotional offers (only with consent)
• Manage customer records
• Enhance user experience on the website

We do not sell or trade customer data.

3. Data Protection

3.1. All personal data is stored securely and handled in compliance with the UK GDPR. It will not be shared with third parties except:

When required by UK law

With trusted service providers assisting in operations (under confidentiality agreements)

With your explicit consent

3.2. We use appropriate technical and organisational measures to protect personal data against unauthorized access, loss, misuse, or alteration.

4. User Rights (UK GDPR)

You have the right to:

Request access to your personal data

Request correction of inaccurate information

Request deletion of your data

Withdraw consent for marketing communications

Restrict or object to data processing

4.2. Requests can be submitted by email at:
[email protected]

5. Changes to the Privacy Policy

5.1. This Privacy Policy may be updated periodically due to legal or operational changes.

5.2. Updates will be posted on this page. Continued use of the website after changes constitutes acceptance of the updated policy.

COOKIE POLICY

1. General Information

1.1. This website uses cookies to enhance user experience and website functionality.
1.2. Cookies are small text files stored on your device that help track visitor behavior and website performance.

2. Types of Cookies Used

Essential Cookies – Required for core functionality.

Analytics Cookies – Track website performance and usage (e.g., Google Analytics).

Functionality Cookies – Remember preferences and improve usability.

Advertising Cookies – Used for remarketing and personalised ads.

3. Managing Cookies

3.1. Cookies can be controlled or deleted through your browser settings.
3.2. Disabling cookies may affect some website features.

4. Third-Party Cookies

4.1. Third-party tools (e.g., Google Analytics, social media integrations) may place their own cookies. These are governed by their respective privacy policies.

5. Updates to Cookie Policy

Updates will be reflected on this page, and continued use of the website signifies acceptance of the revised policy.

EDITORIAL POLICY

1. Purpose

This Editorial Policy outlines how QS Carpet Cleaning manages, reviews, and publishes content on its website.

2. Accuracy and Integrity

2.1. All content is reviewed for accuracy before publication.
2.2. If any inaccuracies are found, corrections are made promptly.

3. Independence and Impartiality

3.1. All editorial decisions are independent.
3.2. Any sponsored or promotional content will be clearly marked.

4. Diversity and Inclusivity

We aim to maintain fairness, avoid stereotypes, and represent diverse communities throughout all content.

5. Ethical Standards

Content complies with UK laws, privacy regulations, and professional standards.
Plagiarism, defamation, or unauthorized use of content is prohibited.

6. Transparency and Accountability

We welcome user feedback and will correct or clarify content when required.

7. Compliance with UK Law

Editorial practices comply with applicable regulations and are periodically reviewed.

COMPLAINTS POLICY

1. Purpose

This policy outlines how QS Carpet Cleaning handles complaints regarding services, content, or customer interactions.

2. Submitting a Complaint

Complaints may be submitted via the website contact form or email:
[email protected]

Please include:

Nature of the complaint

Dates and relevant details

Supporting information (if available)

3. Handling Process

3.1. Complaints will be acknowledged promptly.
3.2. Each case will be reviewed fairly and objectively.
3.3. We aim to resolve complaints as quickly as possible.

4. Resolution and Communication

You will be informed of the outcome or any further steps needed.

5. Confidentiality

All complaints and related personal data are handled confidentially and in accordance with the Privacy Policy.

6. Escalation

If you are not satisfied with the resolution, the complaint may be escalated internally.
Where applicable, users may contact relevant UK consumer protection bodies.

Quality

Professional equipment and safe cleaning methods for deep, effective results.

Reliability

On-time arrival, clear communication, and consistent service you can trust.

Care

Every carpet, sofa, and mattress is cleaned with attention to detail and respect for your home.

Quality

Professional equipment and safe cleaning methods for deep, effective results.

Reliability

On-time arrival, clear communication, and consistent service you can trust.

Care

Every carpet, sofa, and mattress is cleaned with attention to detail and respect for your home.

Contact

+44 7909 018194

Social Media

LEGAL

Terms and Conditions

Overview

This website provides access to information, tools, and cleaning services offered by QS Carpet Cleaning. By using this website or booking any service, you agree to be bound by these Terms and Conditions. If you do not accept these Terms, please do not use the website or our services.

These Terms apply to all users, including visitors, customers, partners, and individuals submitting forms or messages through the website.

Any new features or updates will also be subject to these Terms. The most current version will always be available on this page.

Section 1 – Eligibility

By using this website or booking a service, you confirm that you are of legal age in the United Kingdom or have the necessary authority to enter into this agreement.

Section 2 – General Conditions

We reserve the right to refuse service to anyone at any time.

You agree not to use the website for unlawful or unauthorized purposes.

You must not attempt to disrupt or compromise the website’s functionality or security.

Section 3 – Accuracy of Information

We aim to provide accurate and up-to-date information; however, we do not guarantee completeness, reliability, or timeliness. Use of any information is at your own risk.

Section 4 – Services and Pricing

Prices, descriptions, or service details may be updated at any time without notice.

Service availability is not guaranteed.

No warranty is provided that services will meet every expectation or that they will be error-free.

Section 5 – Booking Information

When you submit a booking request, you agree to provide accurate and complete information.You are responsible for ensuring that we can contact you using the details you provide.

Section 6 – Third-Party Tools and Links

The website may contain links to external tools or websites. These are provided “as is,” and QS Carpet Cleaning is not responsible for their content or functionality. Use of third-party resources is at your own risk.

Section 7 – User Submissions

If you submit feedback, messages, photos, or any other content, you grant us permission to use, reproduce, or edit such material for service improvement or marketing purposes (unless you explicitly request removal).

You are responsible for ensuring that your submissions do not violate any laws or third-party rights.

Section 8 – Personal Information

Submission of personal data through the website is governed by our Privacy Policy.

Section 9 – Prohibited Uses

You may not use the website:

for unlawful activities;

to violate UK laws or regulations;

to upload malicious software;

to harass or defame others;

to attempt unauthorized access to systems;

to collect data without consent.

Section 10 – Disclaimer of Warranties

The website and services are provided “as is” without warranties of any kind. We do not guarantee uninterrupted, secure, or error-free operation.

Section 11 – Limitation of Liability

To the fullest extent permitted by UK law, QS Carpet Cleaning is not liable for any direct or indirect damages arising from use of the website or services.

Section 12 – Indemnification

You agree to indemnify QS Carpet Cleaning from claims or damages resulting from violation of these Terms or misuse of the services.

Section 13 – Termination

We may suspend or terminate access to the website or services at any time. Upon termination, you must stop using all services and content.

Section 14 – Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be handled through UK legal channels.

Section 15 – Entire Agreement

These Terms, along with our Privacy Policy and Cookie Policy, represent the full agreement between you and QS Carpet Cleaning.

Section 16 – Changes to Terms

We may update these Terms at any time. Continued use of the website constitutes acceptance of changes.

Section 17 – Contact Information

Questions may be submitted through our contact form or via:📧 [email protected]📞 07909018194

Section 18 – Intellectual Property Rights

All text, images, graphics, logos, and materials on this website are the property of QS Carpet Cleaning or its licensors.You may not copy, reproduce, or distribute content without written permission.

1. General Provisions

1.1. QS Carpet Cleaning (“we,” “us,” or “our”) is committed to protecting the privacy and personal data of our clients, website visitors, and users in accordance with UK GDPR regulations.

1.2. This Privacy Policy explains how we collect, use, store, and protect personal information submitted through our website, booking forms, or communication channels.

1.3. By using this website, you agree to the terms outlined in this Privacy Policy. If you do not agree, please discontinue use of our website and services.

2. Information Collection and Use

2.1. We may collect personal information including:

Name

Email address

Phone number

Service details (e.g., carpet, sofa, mattress cleaning)

Any information submitted through forms or direct communication

We do not sell or trade customer data.

3. Data Protection

3.1. All personal data is stored securely and handled in compliance with the UK GDPR. It will not be shared with third parties except:

When required by UK law

With trusted service providers assisting in operations (under confidentiality agreements)

With your explicit consent

3.2. We use appropriate technical and organisational measures to protect personal data against unauthorized access, loss, misuse, or alteration.

4. User Rights (UK GDPR)

You have the right to:

Request access to your personal data

Request correction of inaccurate information

Request deletion of your data

Withdraw consent for marketing communications

Restrict or object to data processing

4.2. Requests can be submitted by email at:[email protected]

5. Changes to the Privacy Policy

5.1. This Privacy Policy may be updated periodically due to legal or operational changes.

When you submit a booking request, you agree to provide accurate and complete information.
You are responsible for ensuring that we can contact you using the details you provide.

Questions may be submitted through our contact form or via:
📧 [email protected]
📞 07909018194

All text, images, graphics, logos, and materials on this website are the property of QS Carpet Cleaning or its licensors.
You may not copy, reproduce, or distribute content without written permission.

4.2. Requests can be submitted by email at:
[email protected]

1.1. This website uses cookies to enhance user experience and website functionality.
1.2. Cookies are small text files stored on your device that help track visitor behavior and website performance.

3.1. Cookies can be controlled or deleted through your browser settings.
3.2. Disabling cookies may affect some website features.

2.1. All content is reviewed for accuracy before publication.
2.2. If any inaccuracies are found, corrections are made promptly.

3.1. All editorial decisions are independent.
3.2. Any sponsored or promotional content will be clearly marked.

Content complies with UK laws, privacy regulations, and professional standards.
Plagiarism, defamation, or unauthorized use of content is prohibited.

Complaints may be submitted via the website contact form or email:
[email protected]

3.1. Complaints will be acknowledged promptly.
3.2. Each case will be reviewed fairly and objectively.
3.3. We aim to resolve complaints as quickly as possible.

If you are not satisfied with the resolution, the complaint may be escalated internally.
Where applicable, users may contact relevant UK consumer protection bodies.